If you cannot find the answer in the FAQ to your questions, do not hesitate to contact us anytime.

Do you do custom orders / bespoke lightbox signs?

Yes. We’re more than happy to custom-make one for you. Please get in touch with us today! Or, click on Get A Quote now.
You can browse our past project, here.

How long do you take to custom-make a lightbox?

Generally, it takes 4 to 10 days to complete a lightbox. The lead time depends on the difficulties of the signs. This is because all the signs are hand-painted. The lead time will be longer if the sign’s text/logo is more intricate.

I’m located in the US, do you provide a North American plug?

Yes, all lightboxes will come with a plug of your country, unless otherwise mentioned.

Besides the plug-in option, can I have the lightbox battery operated?

We’re sorry that at the moment there is only a plug-in option available.

Besides unit price and shipping, will there be any additional cost?

If you’re located outside of Australia, there may be import duty/tax incurred at your country’s customs clearance. Contact us, tell us where you reside and we can estimate the import duty/taxes involved. Read more on the shop policies.

Can I use the lightbox outdoors?

We’re sorry to say that the lightbox is only suitable for indoor use.

Is the front panel glass?

No, the front panel is a durable acrylic sheet.