Covid-19 Updates

Due to the pandemic, borders closure, and flight cancellation, we are seeing up to 4 weeks or longer for international deliveries via Australia Post. 

Update 15 May 2020: we will ship all international orders via DHL Express to ensure sooner delivery. Hence, shipping charges might increase due to the change. The shipping cost will be shown in the checkout. While we ship all Australian orders via Courier Please FREE.   Feel free to contact us if you have any questions. Thank YOU!

Fast Shipping Worldwide

All lightboxes ship from our studio on the Gold Coast, Australia.  We offer fast shipping worldwide via Australia Post, Courier Please, and DHL Express depending on where we are sending to.  We ensure that the best service is chosen. So, your order reaches you timely and economically.

If you need expedited delivery, please contact us before purchasing. We are happy to arrange it for you. 

Processing Time 

We usually take 1 to 5 business days to process your order.  If longer processing time is required, we will contact you via email.  

Shipping Transit Time by Location

Within Australia, we offer FREE standard shipping!  It takes about 2 to 6 business days. Express service is available upon request with additional charges, takes about 1 to 2 business days to metropolitan. 

Ship to North America takes about 4 to 10* business days.

Ship to Europe takes about 4 to 10* business days.

Ship to the United Kingdom takes about 4 to 10* business days.

Ship to Singapore, Hong Kong, Taiwan, Japan takes about 4 to 10* business days.

*Please note transit time is estimated only. It does not include customs clearance. Buyer is responsible to pay for any customs fees/import duty/taxes if any incur at the buyers’ country customs clearance. 

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